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Account & billing

Plans, seats, and invoices

What's in each plan, how billing cycles work, and how to handle proration when you upgrade or add seats mid-cycle.

4 min readUpdated Jun 28, 2026

Plans

  • Free — 1 project, 100 keywords tracked, 10 AI-Visibility prompts, weekly Site Audit, no team seats. Stays free forever.
  • Pro — Unlimited projects + seats, 10K keywords tracked per project, 500 AI-Visibility prompts, daily Site Audit, all integrations.
  • Enterprise — Everything in Pro + SSO/SCIM, audit logs, EU data residency, dedicated success manager, custom contract terms.

Billing cycle

Monthly or annual. Annual saves 20% vs monthly. Your card is charged on the same day of each cycle. You can switch cadences anytime from Settings → Billing; the next charge is prorated.

Adding seats mid-cycle

Pro and Enterprise plans include unlimited seats — there's no per-seat charge. Just invite teammates and they're in. Free plan has no seats; upgrade to Pro to invite anyone.

Invoices and receipts

Every charge generates a PDF invoice automatically. They live in Settings → Billing → History. Add a billing email under Settings → Billing → Recipients to have them emailed to your AP team in addition to you.

Need a W-9, ACH, wire transfer, or annual PO?

All available on Enterprise plans. Reach out to billing@seonova.io and we'll route you to the right person. For Pro plans, we accept credit cards only.

Cancelling

Settings → Billing → Cancel plan. You keep access until the end of the current billing period — no immediate cutoff. After that, your account downgrades to Free with all data preserved for 90 days (so re-subscribing later picks up exactly where you left off).

Still need help?

We’re actual humans.

If the articles didn’t answer it, the team will. We reply inside one business day — usually inside an hour during business hours.

Email support

The default channel. Replies inside 1 business day, usually inside an hour.

hi@seonova.io

In-app chat

Live during US + EU business hours. Best for quick questions while you're in the product.

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Status page

Real-time system status, incident history, and scheduled maintenance windows.

status.seonova.io